End User Licence Agreement
Last updated: 8 September 2026
This is the End User Licence Agreement (“Agreement”) for Cars for CommBank (the “Platform”), available at carsforcommbank.com.au. It is between you (“you”, “your”) and Vyro Pty Ltd (ABN 98 653 976 099) (“Vyro”, “we”, “us”, “our”).
This Agreement takes effect when you create a Cars for CommBank account, list a vehicle, submit an enquiry in the Deal Room, or buy a Paid Product (each an “Account Action”) — not simply from browsing Listings. You'll be asked to confirm you've read and agree to this Agreement when you take your first Account Action, and that confirmation is what forms this Agreement between you and Vyro. If you don't agree, please don't take an Account Action or otherwise use the Platform beyond browsing. Your general use of the Platform — including browsing, before you take an Account Action — is governed by our Website Terms of Use, which continues to apply alongside this Agreement once it takes effect.
About Vyro
Vyro is an automotive marketplace technology company. Founded in 2021, Vyro builds and operates the technology behind car buying and selling platforms for banks and automotive businesses, including Cars for CommBank — the platform this Agreement covers, and the coordination layer that connects buyers, sellers and the services involved in a private car sale, from listing through to settlement.
About Commonwealth Bank's role
Vyro builds and operates Cars for CommBank, including the Deal Room where your enquiries, offers and sale are managed. Vehicle sales made through the Platform are not conducted by CommBank, and CommBank is not responsible for vehicle sales, car listings or advertising appearing on the Platform.
1. Definitions
- “Platform” means the Cars for CommBank website and any associated apps, tools and features Vyro makes available under this Agreement, including the Deal Room.
- “Deal Room” means the area of the Platform where a buyer and seller manage an enquiry, offer, test drive and sale for a specific vehicle.
- “Listing” means a vehicle advertisement a seller creates on the Platform.
- “Content” means anything you upload, post or submit to the Platform, including Listings, photos, descriptions, messages and documents.
- “Paid Products” means products or reports you can purchase on the Platform, such as the Vehicle History Report, which have their own terms (see clause 7).
- “VEME” means Vyro's third-party integration partner that provides certain buyer/seller verification, test drive and settlement functionality used by the Platform.
- “Australian Consumer Law” or “ACL” means Schedule 2 to the Competition and Consumer Act 2010 (Cth).
2. Eligibility and your account
You must be at least 18 years old and capable of entering into a legally binding agreement to use the Platform. You're responsible for the accuracy of the information in your account and for keeping your login credentials secure. Tell us promptly if you think your account has been accessed without your permission.
3. Licence grant
Subject to this Agreement, Vyro grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial purpose of buying or selling a vehicle (or, where applicable, your genuine internal business purpose). This licence doesn't give you any ownership interest in the Platform.
4. Acceptable use
You agree not to:
- a. list a vehicle you don't own or aren't authorised to sell, or post a Listing that is false, misleading or deceptive about the vehicle, its condition, history or price;
- b. use the Platform for any purpose other than genuinely buying or selling a vehicle, including scraping, data-mining, or commercial re-use of listings or pricing data without our written consent;
- c. modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, or sell any part of the Platform or the information, software or services obtained through it;
- d. reverse engineer, decompile or disassemble any part of the Platform;
- e. use the Platform in a way that damages, disables, overburdens or impairs Vyro's or VEME's servers or networks, or attempt to gain unauthorised access to any part of the Platform;
- f. use the Platform to infringe anyone's rights, including intellectual property or privacy rights, or to harass, defraud or mislead another user;
- g. impersonate any person or entity, or misrepresent your relationship with any person or entity, on the Platform.
We may remove any Listing or Content, and suspend or terminate access, where we reasonably believe this clause has been breached.
5. Listings and your content
You retain ownership of the Content you submit. By submitting Content, you grant Vyro a non-exclusive, royalty-free, worldwide licence to host, display, reproduce and distribute that Content for the purpose of operating and promoting the Platform (for example, showing your Listing to buyers, or including it in marketing that features Platform listings). To the extent any of your Content is subject to moral rights, you consent to anything Vyro does with it under this licence not infringing those rights.
You're responsible for your Listings and Content. You promise that you own the vehicle you're listing (or are authorised by the owner to sell it), that your Listing is accurate and not misleading, and that you have the right to post everything in it (including photos).
Vyro doesn't inspect, verify or endorse Listings before they're published, and doesn't guarantee that any vehicle will sell, that a Listing is accurate, or that a buyer or seller will complete a transaction.
This licence continues after your account is closed, but only to the extent needed for records Vyro is required to keep, or for Content already included in Platform marketing published before closure.
6. Buying and selling through the Deal Room
The Platform helps a buyer and a seller find each other, communicate, arrange a test drive, agree a price and move towards settlement, using the Deal Room and functionality provided with VEME. Vyro is not a party to the sale contract for the vehicle itself — that contract is between the buyer and the seller. Vyro doesn't take title to vehicles listed for private sale, doesn't guarantee a vehicle's condition, roadworthiness or history, and isn't responsible for a buyer's or seller's conduct, representations or performance of their obligations to each other.
We recommend both parties inspect the vehicle (or have it inspected) and check its history — including through a Vehicle History Report, see clause 7 — before agreeing to a sale.
7. Paid products
Some products available through the Platform, such as the Vehicle History Report, are sold under their own terms, in addition to this Agreement. Where those terms and this Agreement conflict on a matter they both cover, the product-specific terms apply to that product. See:
8. Third-party services and your data
Certain Platform features — including buyer/seller verification, test drive scheduling and settlement — are provided using our integration with VEME. Where a feature involves sharing your personal information with VEME, we'll ask for your consent before doing so, tell you what's being shared and why, and let you withdraw that consent at any time (withdrawing consent may limit which features are available to you, and we may need to re-confirm your consent if what we share, or why, materially changes).
Your use of the Platform is also governed by our privacy policy, which explains what personal information we collect, how we use it, and how it may be shared with service providers like VEME and AutoGrab. By using the Platform, you consent to the handling of your information as described there.
9. No financial, credit or legal advice
The Platform helps you find, list and negotiate the sale of a vehicle. It doesn't provide financial, credit, insurance or legal advice, and nothing on it should be read as a recommendation to buy, sell or finance a particular vehicle.
10. Ownership
All rights, title and interest in the Platform — including its software, design and other intellectual property — belong to Vyro and its licensors. Nothing in this Agreement gives you any right to use Vyro's trademarks, logos, domain names or other brand features, except as necessary to use the Platform as intended.
11. Updates to the Platform
Vyro may update, upgrade or modify the Platform from time to time, including adding, changing or removing features. Continued use of the Platform after an update means you accept it operating as updated, subject to this Agreement (as it may itself be updated under clause 15).
12. Suspension and termination
You can stop using the Platform, or close your account, at any time. We may suspend or terminate your access to the Platform, with or without notice, if we reasonably believe you've breached this Agreement, engaged in conduct that's harmful to other users, Vyro, VEME or a third party, or for other legitimate operational or legal reasons (for example, discontinuing the Platform). Where practical, we'll give you notice and a chance to resolve the issue first. Ending this Agreement doesn't affect any rights or obligations that already existed — including your rights under the Australian Consumer Law, and any completed or in-progress vehicle sale between you and another user.
13. Liability
Nothing in this Agreement excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified.
Subject to that, the Platform is a facilitation and technology service: we don't promise it will be uninterrupted, error-free or free of defects, and to the maximum extent the law allows, Vyro isn't liable for indirect, consequential or special loss (such as loss of profits, data or opportunity) arising from your use of the Platform, or from the conduct of another user, VEME or AutoGrab. This clause doesn't limit our liability for loss caused by our fraud, wilful misconduct, or for a failure to meet a consumer guarantee that can't be excluded by law.
VEME and AutoGrab may each rely on this clause to the same extent as Vyro, as if they were a party to this Agreement.
14. Complaints
If something's gone wrong, contact us using the details in clause 17. We'll acknowledge your complaint within 1 business day and aim to resolve it within 10 business days. If we can't resolve it to your satisfaction, you can contact the Australian Competition and Consumer Commission (accc.gov.au) or your state or territory consumer protection agency — in New South Wales, NSW Fair Trading. If your complaint is about a Vehicle History Report, see the complaints process in the Vehicle History Report Terms of Sale. If your complaint is about another user's conduct, a Listing, or a vehicle sale, tell us — we'll look into it, but as set out in clause 6, we're not a party to the sale itself.
15. Changes to this Agreement
We may update this Agreement from time to time — for example, as the Platform's features change. We'll post the updated Agreement on this page with a new “Last updated” date. For a change that materially reduces your rights or increases your obligations, we'll give you reasonable advance notice (for example, by email or an in-Platform notice) before it takes effect. Changes apply from when they take effect and don't apply retrospectively to a dispute or claim that arose before that date.
16. Governing law
This Agreement is governed by the law of New South Wales, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of that state.
17. General
This Agreement, together with any product-specific terms under clause 7 and our privacy policy, is the entire agreement between you and Vyro about your use of the Platform, and replaces any earlier versions of this Agreement. If any part of this Agreement is found to be unenforceable, the rest continues to apply. A failure by either of us to enforce a right under this Agreement isn't a waiver of it. You can't transfer your rights or obligations under this Agreement to someone else; Vyro may do so as part of a transfer of its business, or to a related company, and will tell you if that happens. We'll usually give you notice under this Agreement by email to your registered address or by posting a notice on the Platform. Clauses 5 (as to Content already used), 9, 10, 13, 14, 16 and this clause survive the end of this Agreement.
18. Contact us
Vyro Pty Ltd
ABN 98 653 976 099
Level 8, 11 York Street, Sydney NSW 2000
support@vyro.co · +61 2 5943 7710
ABN 98 653 976 099
Level 8, 11 York Street, Sydney NSW 2000
support@vyro.co · +61 2 5943 7710